What is Mallya?
Mallya attaches to disposable insulin pens such as Solostar®, Flexpen® or Kwikpen®. Mallya collects the data of your insulin injections and transmits it reliably and securely to your smartphone via Bluetooth. Mallya is a CE certified medical device, class II-b.
How does the Mallya device work?
Why use Mallya?
Do I need to sign up or create a personal account to use mallya?
Can I use several Mallya's?
Can I use Mallya on two or more different pens?
First of all, there is one Mallya model per pen type due to the ergonomic differences between brands. Today there are 3 different Mallya models available: Mallya for Solostar, Mallya for Kwikpen and Mallya for Flexpen.
Then, for practical reasons, it is best to leave Mallya mounted on your pen. If you use 2 different insulins from Sanofi for example and you have only one Mallya for Solostar, you can fix Mallya to one pen and then the other, but you will have to be very careful to select the right insulin in the App each time you mount/dismount it. We strongly recommend you to always use one Mallya for each pen.
Can I use Mallya with any disposable pen?
Can I use the same Mallya device on two or more apps?
How should I carry out my insulin injections with Mallya?
How do I activate Mallya
How do I calibrate Mallya?
What should I do if Mallya flashes orange?
Fast flashing: calibration is in progress.
Slow flashing: battery is low. Plug in and leave to charge for about 2 hours for a full charge.
What is the Mallya base's battery status when I start it for the first time?
When you turn Mallya on for the first time, simply plug it in with its USB cable powered for 10 minutes to “wake it up”. You can then calibrate and pair Mallya for use.
A full battery charge lasts approximately 2 hours.
Does Mallya warn me when its battery is getting low?
What is Mallya's estimated lifespan?
How do I assemble Mallya on my insulin pen?
I mounted Mallya on my pen, but the LED is orange.
SECURITY & CONFIDENTIALLY
Is my data secure when I use Mallya?
The collected data is stored in the internal memory of Mallya.
Mallya incorporates appropriate technical security measures to maintain the security and confidentiality of your data to prevent it from being distorted, damaged, disclosed and accessed by unauthorized third parties.
Who has access to data recorded by Mallya?
How long is the data kept on the Mallya App?
All data collected in Mallya’s internal memory is erased by resetting it.
What are my rights?
In accordance with the applicable regulations and under the conditions defined therein, you may at any time exercise your rights (data access, data rectification, data erasure, objection, portability and limitation to data processing) by unchecking the dedicated tick box in the mobile app with regards to navigation data, or by resetting the Mallya App with regard to data related to dose, date and time of injection.
MALLYA MOBILE APPLICATION
What is the Mallya App?
How do I download and install the Mallya App?
The Mallya App is available on the Apple Store (iPhone) and the Play Store (Android). The application is installed in a traditional way: simply click on ‘get/install’ and the application will be automatically installed on your smartphone.
How do I pair Mallya with the App?
How and when is Mallya paired with the App?
Do I need to have Mallya connected with the App when I inject my insulin?
Can I pair several Mallya with the App?
Can I use the same Mallya with two apps?
You can’t use multiple apps at the same time. During the pairing phase, a secure connection is created between Mallya and the app, prohibiting it from pairing with another application for data security reasons (personal and health). If you wish to pair Mallya with a different application, you will need to reset it.